Commercial Security

Yes. Every officer deployed to Lewisham holds a current SIA licence appropriate to their role — Security Guarding, Door Supervision, or CCTV Operations. Under the Private Security Industry Act 2001, all frontline private security personnel must hold a valid SIA licence. We do not use agency staff or sub-contractors — every officer assigned to Lewisham contracts is directly employed by Vigil Services Ltd, ensuring consistent assignment and accountability. Officers are trained to understand Lewisham's commercial landscape, from Lewisham and Catford town centres to the arts and creative sector in Deptford and New Cross.

Yes. Deptford and New Cross are core areas in our Lewisham service. The area has a significant arts, creative industries, and independent hospitality sector, alongside managed commercial buildings and residential developments. We provide manned guarding and door supervision for licensed premises and event venues in Deptford and New Cross, mobile patrols for commercial properties and construction sites, and key holding and alarm response for businesses and managed buildings. Officers understand the operational requirements of creative and arts-focused venues where security must balance effective access control with a welcoming atmosphere.

For standard manned guarding or mobile patrol contracts in Lewisham, we typically mobilise within 48–72 hours of contract signature. For emergency deployments following a security incident or staffing emergency, we can often deploy to Lewisham sites within 24 hours. For key holding and alarm response, we can activate your account within 24 hours once we hold your keys and alarm codes. Lewisham is well within our South and South-East London coverage zone, and we maintain officer availability across the area for rapid mobilisation.

Yes. We manage multi-borough security contracts for organisations with premises across South-East London. If you have properties in Lewisham alongside sites in Greenwich, Southwark, Lambeth, or other Greater London boroughs, all sites are covered by one master contract, one account manager, and unified SLA reporting. This is the most common arrangement for commercial property managers and housing associations managing distributed South-East London portfolios. Consolidated billing simplifies procurement and ensures consistent service standards across all sites.