Accessibility Statement
Our accessibility commitment
Vigil Security Services is committed to making security.vigilservices.co.uk accessible to as many people as possible, regardless of disability or the assistive technology they use.
This website was built using modern web technologies with accessibility considered throughout — semantic HTML, sufficient colour contrast, keyboard navigation, and screen reader support.
Compliance status
This website is partially compliant with WCAG 2.1 level AA. We are actively working to improve accessibility across all pages.
Accessibility features on this website
- Semantic HTML: Headings, landmarks, and page structure are implemented using appropriate HTML elements to support screen readers.
- Colour contrast: Text and background colour combinations throughout the site meet or exceed the WCAG 2.1 AA minimum contrast ratio of 4.5:1 for normal text.
- Keyboard navigation: All interactive elements — links, buttons, and form fields — are accessible using a keyboard alone without requiring a mouse.
- Focus indicators: Visible focus indicators are present on all interactive elements.
- Alt text: All meaningful images include descriptive alt text. Decorative images are marked as such.
- Form labels: All form fields in our careers application include associated labels.
- ARIA attributes: ARIA labels and roles are used where additional context is needed for assistive technology users.
Known accessibility issues
We are aware of the following accessibility limitations:
- Some interactive components — particularly the FAQ accordion — may not announce state changes correctly on all screen reader and browser combinations. We are reviewing this.
How to request accessible information
If you need information from this website in a different format — such as large print, easy read, or audio — please contact us:
- Email: security@vigilservices.co.uk
- Phone: 020 3973 8892
We will respond to accessibility requests within 5 working days.
Reporting accessibility barriers
If you experience any accessibility barriers on this website that are not covered by the known issues above, please report them to us at security@vigilservices.co.uk.
Enforcement
If you are not satisfied with our response to an accessibility complaint, you can contact the Equality and Human Rights Commission (EHRC) — the enforcement body for the accessibility regulations in England.
You can contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com.
Technical information
This website is built with Next.js and hosted on Vercel. It uses Tailwind CSS for styling.
Review
This accessibility statement was prepared and last reviewed in October 2026. We review it at least annually and update it as accessibility improvements are made.